February 20th, 2025 | 2 min. read
By Matt Patrick
You don’t have to look far to find people who fail to meet expectations.
Fortunately, most of the world is populated by dependable people who get up, go to work, and do what it takes to meet the expectations of the people around them. They do what they’re asked to do, they deliver, and they hit their mark every time. And they can be counted on to (gasp!) actually work when they’re at work!
The world is a better place because of ordinary people who make “satisfaction guaranteed” their goal.
At Patrick Accounting, we live and breathe accounting and bookkeeping. Ready for a surprise, though? Unlike the others…we don’t really want our customers to be satisfied.
In fact, we don’t like it when they are.
Imagine that a customer walks away from an encounter with you and meets a reporter who asks for their thoughts on what it was like to do business with you. The customer shrugs their shoulders and says “Meh…I’m satisfied.”
You’d better hope they don’t share that glowing review with too many other people, or you’ll have trouble keeping the lights on!
We don’t want to be that company, and we don’t want you to be one either! We’re not satisfied with “satisfied.” We are out to dramatically exceed customer expectations. Anything less than “wow” is just a starting point. And, let’s be honest here, a bunch of accountants crunching numbers and running reports isn’t “wow-ing” anybody.
That’s why, we’re convinced that it’s time for a new perspective on accounting.
Think about what an accountant typically does:
Not all accountants are equal. Some are great at numbers, taxes, and keeping ledgers balanced. But not all of them–in fact, very few of them– understand the nuances of small business ownership.
We do. We love entrepreneurs, and we love watching our clients’ businesses take off! That’s why our firm has recently become certified as Profit First Professionals.
We have a passion for seeing small businesses thrive, and that can’t happen without strong profits.
A profit-focused accountant doesn’t just run reports and remind you to pay your taxes. They take an active role in helping your business thrive. A profit-focused accountant will...
Tired of run-of-the-mill accountants who see you as another set of numbers and never do the first thing to help you make more money? Here’s what you can do right now:
It’s not hype. It can happen. And we bet you’ll be saying “wow” instead of just “meh… I’m satisfied.”