Raising your prices can feel a lot like walking into a dark room as a child. Your mind conjures all sorts of scary things that could happen, but as soon as you turn on the light, you realize there’s nothing to fear. Most of the business owners we know dread the thought of raising prices,…
Read MoreSometimes it’s easy to miss the seemingly small and obvious things that can make a world of difference in our businesses. Like saying “thank you!” I’m going to assume that saying “thanks” – and other similar phrases – is a skill that you learned growing up. Good manners require some level of politeness, which means…
Read MoreIf you walked into any supermarket in the 1990’s, you would have been able to choose from about 7,000 items. It seemed like a lot at the time. But fast forward almost 30 years, and your local Kroger, Safeway, Whole Foods, or wherever you shop typically has 40,000 to 50,000 items! Heinz and Hunt’s used…
Read MoreWhen you are super busy running a business, it can be easy to let customer appreciation slide to the bottom of your long to-do list. The problem is, if you don’t show your customers love on a regular basis, they’re going to feel neglected, which can put their continued loyalty at risk. Good news! You…
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