When you are super busy running a business, it can be easy to let customer appreciation slide to the bottom of your long to-do list. The problem is, if you don’t show your customers love on a regular basis, they’re going to feel neglected, which can put their continued loyalty at risk. Good news! You…
Read MoreI’ve had the good fortune of working in several different businesses in my 30+ year career. Mostly, I’ve worked in the retail management, construction management and customer service industries. Many, many years ago, I was a manager for a large, national home improvement retailer who shall remain nameless, but their color is orange. At one…
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